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Martin Lužák — Where Logic Meets Humanity

Delivering reliable
technical support

From troubleshooting mission-critical networks and banking systems to mentoring people in everyday digital skills. I combine deep technical problem-solving with empathy, ensuring technology works seamlessly for the humans who rely on it.

about me / CV→my side projects→
Open to Opportunities (2026)
about me
Vienna, Austria  /  Remote Worldwide
People & Technology  |  IT Support & Training
What I'm Looking For
  • Technical & Network Support: Hands-on troubleshooting across PC, networks, systems & IT operations
  • Culture: Human-first, collaborative environment where empathy and clear communication matter
  • Impact: Helping people solve real technical problems and onboarding / training end-users
Slovak (C2) • English (B2) • German (A2)
Vienna / Remote

Skills

Bridging clean code, thoughtful systems, and human utility.

~/martinluzak/skills

Care and Empathy

Healthcare organization support (Diatyrnavia) & customer care during COVID-19 (SWAN)

90%
Ongoing

Technical Support & PC Networks

Network and technical support for maritime clients (Marlink) and residential customers (SWAN)

80%
Ongoing

Video Creator & Editor

Video production and editing with Adobe Premiere Pro & AI tools

70%
Ongoing

Testing & System Health Engineer

System health engineering at ForesServices and QA testing for self-service checkout at KASO Technologies

60%
Ongoing

Data Implementation

Implementation for banking products (RPC) and global blog platform in 50 languages

50%
Ongoing
❯about me / CV